Discount up to 15% for first purchase only this month.
Return Policy
Thank you for shopping at Ringing Bowls. We aim to deliver authentic, handcrafted Tibetan singing bowls with care and accuracy. If you are not fully satisfied with your purchase, you may request a return or exchange under the terms below.
Eligibility for Returns and Exchanges
We accept returns and exchanges within 7 days of the delivery date.
To qualify:
The item must be unused and in original condition
The item must be returned in its original packaging
Custom-engraved bowls or used items are non-returnable unless damaged or defective
Return Process
Contact our support team at ……………..
Provide your order number, reason for return, and photos if damaged
If approved, we will issue a Return Authorization Number (RMA)
Ship the item securely with the RMA included inside the package
We recommend using a trackable shipping method with insurance. Items damaged during return shipping may not be eligible for a refund.
Return Shipping Costs
If the return is due to our error (wrong or damaged item), we will cover the return shipping or provide a prepaid label
If returning for other reasons (e.g., changed mind), the customer covers the shipping cost
We are not responsible for returns lost or damaged in transit
Refunds
After we receive and inspect the returned item, we will notify you of the refund status.
If approved, a refund will be issued to your original payment method
Refund will include the item’s purchase price only
Shipping fees or handling charges are non-refundable
Please allow up to 7 business days for the refund to reflect in your account.
Warranty Claims
Our bowls are handmade and inspected before shipping. If you receive a damaged or defective item, contact us within 48 hours of delivery with clear photos.
Warranty claims depend on the product and nature of the defect. We will guide you through the process once we review the issue.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged:
Used or damaged bowls
Custom-engraved or personalized items
Mallets or accessories that show signs of use
Items not in their original condition or packaging
Policy Updates
This Return Policy may change at any time without notice. Please refer to this page for the latest version.
